All sales are final. Because SkyWebAI provides custom, labor-intensive AI services that begin immediately upon engagement, all payments — including deposits, setup fees, retainers, and project fees — are non-refundable.
This Refund Policy applies to all services, deployments, builds, retainers, programs, and digital products provided by SkyWebAI ("SkyWebAI," "we," "us," or "our"), operated by BGM Agency LLC. By purchasing or engaging any SkyWebAI service, you ("Client," "you") acknowledge that you have read, understood, and agreed to this policy.
SkyWebAI delivers done-for-you services that require the immediate allocation of strategy time, engineering resources, software licenses, third-party platform costs, and team labor. For this reason, all payments are final and non-refundable once an engagement begins. This includes, without limitation:
Unlike a physical product, our work cannot be "returned." From the moment an engagement starts, we begin auditing your funnel, designing architecture, building agents, and integrating systems. That time and those resources are spent and cannot be recovered. Our pricing reflects the value and cost of delivering custom work, not the resale of a returnable good.
We do not provide refunds for: a change of mind; failure to use or implement the delivered work; failure to provide the access, assets, or approvals required for us to complete the work; results that depend on factors outside our control (your offer, market, pricing, list quality, sales follow-through, or compliance with our recommendations); or dissatisfaction unrelated to whether the contracted scope was delivered.
While payments are non-refundable, we are committed to delivering the scope we agree to. If something we built is not functioning as specified, we will repair, rework, or re-deploy it at no additional cost until it meets the agreed specification. Our obligation is to deliver the contracted work — not to guarantee a specific revenue, sales, or business outcome, which no agency can honestly promise.
By engaging SkyWebAI you agree not to initiate a chargeback or payment dispute for services rendered in accordance with the agreed scope. Fraudulent or bad-faith chargebacks may be contested with documentation of the work performed and may result in suspension of services.
Our breakthrough/strategy sessions are provided free of charge and carry no purchase obligation. Nothing in a free session constitutes a contract until a separate written agreement and payment are completed.
We may update this Refund Policy from time to time. The version posted on this page at the time of your purchase governs that purchase. Material changes will be reflected by the "Last updated" date above.
Questions about this policy? Reach us at [email protected] or (786) 460-9402 before purchasing. We're happy to clarify scope and terms up front.